This sounds like someone’s parents than a government agency… They appeared to not cared about the context either…
LuciaDeLetby on
>She was asked by the DWP to provide her last three bank statements – which she said she had already downloaded and sent – but it told her it had not received them. The DWP has since apologised .
Reminder to read the article not just the headline
Impressive-Bird-6085 on
This all too often happens.
All too often, DWP/ JCP ESA (Disability) and PIP applications made by disabled and chronically sick are wrongly rejected.
This is all very symbolic of the rotten, stinking culture that exists within the DWP and JobCentrePlus…
Iconic_Zebra on
Not defending DWP at all (I used to work for them so very aware of how things work) but the article doesn’t say if she actually raised this with anyone at DWP. Mistakes do happen and (at least when I left a few years ago) 99% of these systems / decisions etc were automated.Â
4 Comments
This sounds like someone’s parents than a government agency… They appeared to not cared about the context either…
>She was asked by the DWP to provide her last three bank statements – which she said she had already downloaded and sent – but it told her it had not received them. The DWP has since apologised .
Reminder to read the article not just the headline
This all too often happens.
All too often, DWP/ JCP ESA (Disability) and PIP applications made by disabled and chronically sick are wrongly rejected.
This is all very symbolic of the rotten, stinking culture that exists within the DWP and JobCentrePlus…
Not defending DWP at all (I used to work for them so very aware of how things work) but the article doesn’t say if she actually raised this with anyone at DWP. Mistakes do happen and (at least when I left a few years ago) 99% of these systems / decisions etc were automated.Â