Innocent shoppers accused of wrongdoing by AI system: Warnings over Facewatch in stores like Sainsbury’s, Budgens and B&M

Source: InternetHomunculus

7 Comments

  1. Archelaus_Euryalos on

    It’s slander, sue, it’s not like a ‘system’ can be called to testify or even relied on, even if right, to substantiate a claim. . . You’re a thief is a pretty nasty slander as well, it could turn out to be cheaper to let people shot lift than accuse the wrong people of being thieves and liars.

  2. StilgarofTabar on

    Cool so maybe im not “hyper paranoid” as a friend tells me. Sorry but I dont want AI tracking my face and making arbitrary decisions that no one will bother to double check.

  3. It is on private premises, so you don’t get all the rights you get being in a public space. I did take a look at FaceWatch’s website. They definitely seem to be doing all they can to be well within the law. Only stores owned by the same retailer will be notified when somebody who previously shoplifted from them enters; but any stores using FaceWatch will be notified for people who have been violent regardless of where that was (proportionality). Data is deleted when there’s no match (likely when you leave the store). They claim 99.98% accuracy. It’s probably just the reality of today that this is needed.

  4. I don’t know if it was related but my wife and teenage daughter were stopped and searched at Aldi for simply walking in, looking to see if there were any Christmas trees, immediately finding there weren’t, and then trying to leave again. I was livid tbh. Treating your average customers like criminals is insane when you’re raking in the millions and employing a skeleton crew of staff to man your stores to make even more money.

  5. LeaguePuzzled3606 on

    Remember people, vote with your wallets. Avoid chains that use this Black Mirror shit.

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